Post-virus, ONE is optimistic: "We have strong cash reserves and a resilient workforce"

"I agree with what our CEO Jeremy Nixon said: quarantines and lockdowns in many parts of the world have created new ways of working, asking our industry to adapt to keep the management level of our business high - says Angelo Chiarlo, Italy Country Head of Ocean Network Express (ONE) - Today we must guarantee minimal interruptions to our daily operations through excellent e-commerce and e-payment tools"

Genoa - "I agree with what our CEO Jeremy Nixon said: quarantines and lockdowns in many parts of the world have created new ways of working, asking our industry to adapt to keep the management level of our business high - says Angelo Chiarlo, Italy Country Head of Ocean Network Express (ONE) - Today we must guarantee minimal interruptions to our daily operations through excellent e-commerce and e-payment tools. We use a variety of instant messaging applications that allow us to respond to customer needs from anywhere in the world: I'm talking, for example, about livestream services that have replaced traditional face-to-face meetings with customers. While the pandemic could become a key catalyst for digital and technological advances in the shipping industry, we must not forget that we are a business powered by people. A solid, durable and reliable workforce is the backbone of our business. Technology allows our staff to do more and better towards our customers, but my colleagues remain the real strength of ONE. Shipping companies have become resistant to upheavals in recent years, often we have been forced to adapt to unexpected forces such as trade wars, port blockades or health crises such as the spread of COVID-19. But the financial shocks we are experiencing now and in the coming months will show the vulnerabilities of many carriers. This occurs in a year in which the entire maritime sector is already facing another problem with a strong financial impact, that of the new fuel regulations under the IMO 2020. Despite the collapse of revenues in all of our sector, ONE remains fully operational and optimistic about strong post-coronavirus recovery. We have strong cash reserves, minimal debt and a resilient workforce: these are factors that will allow us to overcome this unprecedented health crisis."

What are the advantages of the Genoa-Vado-Savona port system, today?
"The opportunity to operate ULCV (Ultra Large Container Vessel), a good rail network that allows you to connect the port area to the major consumption areas of northern Italy, competitive productivity, good electronic flows for the main transactions."

Not even two years after the collapse of the Morandi bridge, the new viaduct has been completed. How important will the new infrastructure be on the competitiveness of the port of Genoa?
“The new infrastructure will allow a great recovery of efficiency by the transport of goods by truck. The new efficiency will allow greater punctuality in loading and returning to port generating benefits for the end customer. It cannot be excluded that the mix of efficiency with low oil costs can lead to an overall reduction in transport costs."

What should we expect from the Italian maritime-logistics cluster, in this delicate phase of the sector?
“There are many challenges to face. It should be aimed at overcoming local interests and seeking system development. In this perspective, it is important to invest on intermodal transport by increasing efficiency, punctuality and reducing the costs of rail transport in order to make the development of international railway sections operational also in the North West. It is also increasingly necessary to facilitate "environmental friendly" solutions, for example by pushing on the electrification of the quays and rewarding the less polluting ships with reduced anchoring costs."

When the emergency is completed, in your opinion, will the Italian port system be disadvantaged or advantaged compared to the pre-crisis period?
"The answer is difficult, the crisis has shown dangerous scenarios where some carriers have suspended the docking of mother ships in Italian ports to serve our market with feeders. The system must be aware of the risks and react promptly by restoring confidence in the operators with choices that put the load as the first priority."

When the emergency is completed, in your opinion, will the Italian port system be disadvantaged or advantaged compared to the pre-crisis period?
"The answer is difficult, the crisis has shown dangerous scenarios: some carriers have suspended the docking of mother ships in Italian ports to serve our market with feeders. Our system must be aware of the risks and must react promptly by restoring confidence in the operators with choices that put the goods as the first priority."