Doral (Florida) - The cruise line Carnival Cruise Line has to cancel some trips of its planned new building "Mardi Gras". The reason is a late delivery from the Meyer Turku shipyard, which is probably related to LNG technology.
Carnival Cruise Line has been informed by officials at the Meyer Turku shipyard that delivery of Mardi Gras will be delayed and is advising booked guests and travel advisors that the first revenue sailing of the ship will be Nov. 14, 2020, writes the cruise line in a press release.
With this new schedule, Carnival will now take delivery of the ship in late October and its first revenue sailing will depart from Port Canaveral on Nov. 14, 2020. Consequently, the first eight sailings that were scheduled starting Aug. 31 have been cancelled, including European, transatlantic and New York-based itineraries and four Port Canaveral itineraries.
Carnival said that the guest notification process began promptly after the notice by Meyer Turku so that impacted guests could begin to make alternative vacation plans. As a gesture of goodwill, Carnival is offering these guests a 25 percent future cruise credit (FCC), in addition to the full refund of their cruise fare (and applicable fees and taxes and other pre-purchased cruise components), as well as assistance with non-refundable airline and hotel reservations already booked. In addition, if guests rebook their cruise vacation using their 25 percent FCC by Feb. 18, 2020, they will be credited with an additional $100 per person onboard credit for that cruise. Carnival has also communicated guidelines to travel advisors regarding commission protection.
“We have been working closely with Meyer Turku executives to keep the Mardi Gras delivery on schedule, and while we deeply regret disappointing our guests, this change in the delivery date is required to make sure all of the ship’s systems, features and technology will be fully operational, so that we can give our guests the vacation they expect. Our commitment is to deliver a great and innovative ship, and Mardi Gras will definitely be that when it arrives in North America,” said Ben Clement, Carnival Cruise Line’s senior vice president of newbuild.
A press note by Meyer Turku informs that the shipyard is adjusting its production schedule and will consequently move the delivery of Carnival Mardi Gras from August 2020 to October 2020.